September 8, 2015 asvignesh 2Comment
Recently My client have been having some issues with the vSphere web client plugins, they were getting #1009 error often

Initially i googled and try to find the solution and root cause, many blogs are suggesting disable the installed plugins and try again.

Later i read somewhere ( forget the link) , clearing cache would help

This issue is because of the cached objects and it happened when you are navigating through the inventory in the vSphere 6.0, usually this error message pops up, you have to refresh your full web page

Error 1009, click yes to reload the vSphere web client
Error 1009, click yes to reload the vSphere web client

So i Run these below steps to clear some file and restarted the vSphere web client service, it solved

Windows Based

vSphere 5.x

Step 1. Stop the vSphere Web Client Service

Step 2. Delete the contents of the folder.

C:\programdata\vmware\vSphere Web Client\SerenityDB\serenity

Step 3. Start the vSphere Web Client Service

vSphere 6.x

Step 1. Stop the vSphere Web Client Service

Step 2. Delete the contents of the folder.

C:\programdata\vmware\vCenterServer\data\vSphere Web Client\SerenityDB\serenity

Step 3. Start the vSphere Web Client Service
Virtual Appliance

vSphere 5.x

Step 1. Stop the vSphere Web Client Service

Step 2. Delete the contents of the folder.

/etc/vmware-vsphere-client/SerenityDB/serenity/

Step 3. Start the vSphere Web Client Service

vSphere 6.x

Step 1. Stop the vSphere Web Client Service

Step 2. Delete the contents of the folder.

/storage/vsphere-client/SerenityDB/serenity/

Step 3. Start the vSphere Web Client Service

2 thoughts on “vSphere Web Client Error #1009, Click yes to reload

    1. So far no permanent fix, i faced this issue only twice.. not regularly…
      If you find any please update

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