September 8, 2015 asvignesh 2Comment

Recently My client have been having some issues with the vSphere web client plugins, they were getting #1009 error often

Initially i googled and try to find the solution and root cause, many blogs are suggesting disable the installed plugins and try again.

Later i read somewhere ( forget the link) , clearing cache would help

This issue is because of the cached objects and it happened when you are navigating through the inventory in the vSphere 6.0, usually this error message pops up, you have to refresh your full web page

Error 1009, click yes to reload the vSphere web client
Error 1009, click yes to reload the vSphere web client

So i Run these below steps to clear some file and restarted the vSphere web client service, it solved

Windows Based

vSphere 5.x

Step 1. Stop the vSphere Web Client Service

Step 2. Delete the contents of the folder.

C:\programdata\vmware\vSphere Web Client\SerenityDB\serenity

Step 3. Start the vSphere Web Client Service

vSphere 6.x

Step 1. Stop the vSphere Web Client Service

Step 2. Delete the contents of the folder.

C:\programdata\vmware\vCenterServer\data\vSphere Web Client\SerenityDB\serenity

Step 3. Start the vSphere Web Client Service
Virtual Appliance

vSphere 5.x

Step 1. Stop the vSphere Web Client Service

Step 2. Delete the contents of the folder.

/etc/vmware-vsphere-client/SerenityDB/serenity/

Step 3. Start the vSphere Web Client Service

vSphere 6.x

Step 1. Stop the vSphere Web Client Service

Step 2. Delete the contents of the folder.

/storage/vsphere-client/SerenityDB/serenity/

Step 3. Start the vSphere Web Client Service

6+ years of experience in building data protection, copy data management and storage management applications, automation software and plugins for private and public clouds

Disclaimer :

This is a personal weblog. The opinions expressed here represent my own and not those of my employer. my thoughts and opinions change from time to timeā€¦ This weblog is intended to provide a semi-permanent point in time snapshot and manifestation of the various memes running around my brain, and as such any thoughts and opinions expressed within out-of-date posts may not the same, nor even similar, to those I may hold today.

2 thoughts on “vSphere Web Client Error #1009, Click yes to reload

    1. So far no permanent fix, i faced this issue only twice.. not regularly…
      If you find any please update

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